Effective Date: June 17, 2025
KC Digital Solutions, LLC (“Company,” “we,” “our,” or “us”) operates KC Digital Solutions and other software services (“Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.
Information We Collect
Personal Information You Provide:
- Contact information (name, email address, phone number, company name)
- Project details and business requirements you share with us
- Billing information for payment processing
- Communications you send to us through contact forms or email
Information Automatically Collected:
- Website usage data (pages visited, time spent, browser type)
- IP address and general location information
- Device information and operating system details
- Cookies and similar tracking technologies for website functionality
Information from Third Parties:
- Payment processor information for billing purposes
- Analytics data from Google Analytics to improve our website
- Information from our service providers that help us operate our business
How We Use Your Information
To Provide Our Services:
- Process your inquiries and provide customer support
- Deliver web development and software services
- Process payments and manage billing
- Communicate about your projects and our services
To Improve Our Business:
- Analyze website usage to enhance user experience
- Develop new features and services
- Conduct internal research and analytics
- Ensure security and prevent fraud
For Marketing (with your consent):
- Send newsletters and service updates
- Share information about new offerings
- Provide relevant business insights
- You can opt out of marketing communications at any time
How We Share Your Information
We do not sell your personal information. We may share information only in these limited circumstances:
Service Providers:
- Payment processors for billing and invoicing
- Cloud hosting providers for secure data storage
- Email service providers for business communications
- Analytics services to understand website usage
Legal Requirements:
- When required by law or legal process
- To protect our rights and property
- To ensure the safety and security of our services
- With your explicit consent for specific purposes
Data Security
We implement industry-standard security measures including:
- Encrypted data transmission and storage
- Secure access controls and authentication
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Privacy Rights
Access and Correction:
- View and update your contact information
- Request a copy of personal data we have about you
- Correct any inaccurate information
Data Control:
- Request deletion of your personal information
- Opt out of marketing communications
- Limit how we use your information
California Residents (CCPA):
- Right to know what personal information we collect
- Right to delete personal information
- Right to opt out of sale (we don’t sell data)
- Right to non-discrimination for exercising privacy rights
Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve website functionality and user experience
- Provide relevant content and features
You can control cookies through your browser settings, though disabling certain cookies may affect website functionality.
Data Retention
We retain your information for as long as necessary to:
- Provide our services and support
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Fulfill the purposes outlined in this policy
When no longer needed, we securely delete or anonymize your information.
International Data Transfers
Your information may be transferred to and processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your information during international transfers.
Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Material changes will be communicated through:
- Email notification to your registered address
- Notice on our website
- Other appropriate means of communication
Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: privacy@kcdigitalsolutions.com
We will respond to privacy requests within 30 days and may require verification of your identity for certain requests.
This Privacy Policy was last updated on June 17, 2025.